QUESTIONS

QUESTIONS ABOUT OUR COMPANY

Our unique proposition is that we have chosen to a specific industry – Telecommunications. It’s a market we know, we understand, and love! That also means that we’re easier to work with because we know our aaS from our elbow!

We’ve been running our full-service Advanced Digital Marketing Agency since 2015, and our team of experts have operated in the Telecoms industry for over 15 years! You can trust us.

We aim to please, and most of our customers accept our initial delivery with 100% satisfaction. However, if we can’t resolve your query and make you happy, we’ll gladly refund you.

We have worked on more than 300 projects across a diverse set of clients, to deliver different services to their business. We’re proud to still be serving many of the same customers which we on-boarded 5 years ago.

We are based in Cape Town, South Africa but we have a distributed team from all around the world ensuring that we meet your deadlines and can communicate in your timezone.

HOW DOES YOUR PROCESS WORK?

With each project you can expect to work through a dedicated project manager who will bring in the required resources where needed. Over time your account manager will get to understand more and more about your business which will make it even easier to work with us!

We believe we need to get to know more about your business, goals and objectives before we do any work.

Once the payments are out of the way, we’ll arrange an on-boarding call and collect all the information from your business.

From there we develop a brief which you will need to approve before we get started with any writing or design services. This is to ensure that you are confident that we are aligned with your brand and strategy.

We don’t expect you to commit to us for the long-run and as such, you order what you need, as and when you need it. Know this though – our aim is to keep you for life.

We would be happy to provide you with contactable references and a list of customers who have relied on us for superior service and results in their business.

PAYMENTS

Once we agree on the required services you can expect to receive an invoice from our accounts department. Payment can be done via card or PayPal and once the funds are approved your work order progresses to the production team.

Yes, our team is available via WhatsApp or Telephone contact at all times.

We have worked with many agencies in the past and are happy to look at an affiliate or volume-based discount model.

We’re available through WhatsApp chat, via Telephone or Email. We find that WhatsApp groups work best for our customers, and we usually respond within 1 to 2 hours.

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Business For The Future?

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you future proof your business and grow faster than ever.

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